ALL CATS MUST BE VACCINATED

WE DO NOT EXCEPT CAT/S THAT HAVE ANY ILLNESS THAT REQUIRE FULL ATTENTION.

ANY CHANGES OF CHECKOUT DATE NEED TO BE INFORM TO FLUFFY LAND LATEST BY THE DAY BEFORE THE INITIAL CHECK OUT DATE. IF WE ARE INFORM IN LESS THAN 24 HOURS DURATION ON THE CHANGES, OUR STAFFS IS ALLOWED TO MOVE YOUR CAT TO ANY AVAILABLE BOARDING ROOM REGARDLESS THE ROOM PRICE AND THE CUSTOMER HAVE TO BEAR THE PRICE OF THE ROOMS ACCORDINGLY.

ANY PETS THAT IS NOT BEING PICK UP BY THEIR OWNERS WITHOUT ANY NOTIFICATION MADE TO OUR STAFF FOR MORE THAN TWO (2) WEEKS WILL BE PUT FOR ADOPTION AS WE COSIDER THE PETS HAD BEEN ABANDONED AT OUR SHOP.

IN ANY CASE OF EMERGENCY INVOLVING THE PETS IN WHICH WE COULDN’T REACH FOR THE OWNERS, WE ARE ALLOWED TO BRING THE PETS TO ANIMAL CLINIC IMMEDIATELY AS THE OWNER REPRESENTATIVE. ANY EXPENSES WILL BE BEAR BY THE OWER OF THE PETS IF THE EMERGENCY SITUATION IS CAUSED BY THE EXISTING HEALTH CONDITION OF THE PETS.

EVERY CAT PLACE IN OUR BOARDING FACILITY IS REQUIRED TO UNDERGO BASIC HEALTH CHECK BY OUR GROOMER. IF THE CATS HAVE FLEAS/FUNGUS, IT IS COMPULSORY TO MEDICATED BATH WHICH THE OWNER HAVE TO BEAR THE COST FOR IT. THIS IS TO ENSURE OUR BOARDING FACILITIY CLEANLINESS AND HYGIENE IS ON TOP NOTCH CONDITION.

THE VIDEO AND PICTURES OF PET ARE SEND UPON REQUEST AND WILL BE SEND ACCORDINGLY BASED ON OUR STAFFS SCHEDULE.